Android Questions? Ask Android Device Experts for Answers ASAP
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Are you talking about the screen lock pin?
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Are you able to unlock the screen and see the icons on the home screen?
If you can't remember the lock screen password ***** PIN, you'll need to reset your device:
-On the lock screen, swipe from the right side edge of the screen.
-Enter an incorrect password ***** PIN (at least characters in length) five times. You will be prompted to reset your device or wait 30 seconds to try again.
-Tap Reset to reset your device to factory defaults.
I am here to help you. Please reply back if you need clarification on any of the above, or even if you just want to say "thank you" :-)
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