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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 10915
Experience:  8+ years of professional experience
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Why is it when i speak into my samsung convoy phone i can

Customer Question

why is it when i speak into my samsung convoy phone i can hardly be heard
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

There is always a volume control on any phone, either a push-button on the side (or two buttons close to each other, one for Volume Up or Volume +, the other for Volume Down or Volume - ... look for markings or labeling to that effect, perhaps in the cryptic terms of 'VOL-' and 'VOL+'.

If the Convoy phone model has no such buttons or no such markings, try pressing the VOL button that is the upper of the two buttons of that sort, which should increase the Volume.

And look in the controls on the phone - there should be a volume control app or function or setting, there.

On occasion - and it's not commonly encountered - the microphone in the phone is failing or almost disconnected (whether mechanically by separation of contacts, or through the contacts from the microphone being corroded esp. by damp or moisture getting into them, or other causes.) If so, this requires repair-servicing or else replacement of the whole phone.

(-Is the phone less than a year old? if so, warranty servicing would be free of charge.)