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Engineer John C.
Engineer John C., Engineer
Category: Android Devices
Satisfied Customers: 14602
Experience:  Engineer
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When I was ordering a book recently, my kindle gave 3 VISA

Customer Question

When I was ordering a book recently, my kindle gave 3 VISA accounts, but the first two were not my accounts. The third (...8945) is my account but the expiration date is now 09/18. Please change so I can order a book.
Ann Shafer
Ann's 3rd Kindle
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Engineer John C. replied 1 year ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

What's your Kindle model number?

Customer: replied 1 year ago.
It is my 3rd kindle. I don't know where to find the model number.
Customer: replied 1 year ago.
I found it! B006 A0A0 1146 0516
Customer: replied 1 year ago.
Kindle 3.4(###) ###-####
Customer: replied 1 year ago.
Please answer me!
Expert:  Engineer John C. replied 1 year ago.

Hello, I apologize for the long delay. If you still need help changing your VISA account, please follow the steps below:

  • Go to Manage Your Content and Devices <=== CLICK HERE
  • Click Settings, select Edit Payment Method below Digital Payment Settings.
  • Select the desired credit card information, or add a new card, and then click Continue.
  • Enter the desired billing address, and then click Continue. You will be taken back to the Digital Payment Settings page where you can view your edited 1-Click payment method.


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