How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3167
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
Type Your Android Devices Question Here...
Answers by Eric is online now
A new question is answered every 9 seconds

I have two kindles, I downloaded a new book, murder house,

Customer Question

I have two kindles, I downloaded a new book, murder house, and it is on my older one but will not open in my new one.
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.


I'm sorry about the issue. What's the model of your new kindle?

Is your new kindle currently connected to Wi-Fi/wireless?

Is your new kindle registered to the exact same Amazon account / same email address as on the old kindle?

Is the new book showing on your new kindle, but you cannot open it? Is there any error or message?

Or is the new book not showing at all on the new kindle?

Please reply at the box below. Thank you.