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Ask Rusty Rescue Your Own Question
Rusty Rescue
Rusty Rescue, Technician
Category: Android Devices
Satisfied Customers: 5909
Experience:  Android recovery, app specialist, consulting.
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I am trying to send my self a document in both word and pdf

Customer Question

I am trying to send my self a document in both word and pdf forms but it isn't coming through. This is my second kindle and I'm wondering whether the problem is that the e-mail address I'm using is for my first kindle. If that's the case, how do I get a new e-mail address for the second kindle. If it's not the problem, what is?
Submitted: 1 year ago.
Category: Android Devices
Expert:  Rusty Rescue replied 1 year ago.

Hello, my name is Rusty. Sorry for the delay. Your Kindle uses MOBI files, it cannot read .pdf files. Click here. This will convert the .pdf to MOBI for use on your Kindle.

Customer: replied 1 year ago.
Rusty:It also wouldn't send a word file. Does your answer still apply?
Expert:  Rusty Rescue replied 1 year ago.

Yes, it still applies. Kindle uses MOBI files, which are completely different. Kindle doesn't use Microsoft, it's an Android, so it doesn't have the capability. Run the .pdf file through the free converter, click here.