How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 38524
Experience:  Android Systems Specialist
Type Your Android Devices Question Here...
Richard is online now
A new question is answered every 9 seconds

I can't hear anything on my ZTR PHONE UNLESS SPEAKER IS ON

Customer Question

I can't hear anything on my ZTR PHONE UNLESS SPEAKER IS ON
Submitted: 2 years ago.
Category: Android Devices
Customer: replied 2 years ago.
It is a ZTE
Expert:  Richard replied 2 years ago.

Hi there and welcome

This is usually the headphone switch that has been stuck

Using a match, clean out the headphone socket in the phone. Your trying to get the handsfree switch to release so it sends the audio back to the normal speaker.

Once cleaned out, tell me i you can now hear anything normally please.

Customer: replied 2 years ago.
Now I can hear without speaker but they can't hear me without speaker on what do I do now
Expert:  Richard replied 2 years ago.

ok, restart the phone and then try again

Let me know the results please