Android Questions? Ask Android Device Experts for Answers ASAP
Hi there and welcome
This is usually the headphone switch that has been stuck
Using a match, clean out the headphone socket in the phone. Your trying to get the handsfree switch to release so it sends the audio back to the normal speaker.
Once cleaned out, tell me i you can now hear anything normally please.
ok, restart the phone and then try again
Let me know the results please