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My toshiba excite tablet didn't get to the charger in time

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and shut down. but when...
My toshiba excite tablet didn't get to the charger in time and shut down. but when I tried to charge it up, nothing has happened and I can't restart it at all.
Submitted: 2 years ago.Category: Android Devices
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Answered in 16 minutes by:
9/24/2015
Android Device Expert: Josh, Technician replied 2 years ago
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 21,266
Experience: Android technician
Verified

Hi!

Please plug in the tablet and while it is plugged in, hold down the POWER BUTTON for 20 seconds. After the 20 seconds, all the tablet to charge for 10 minutes then try powering it back on again.

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Customer reply replied 2 years ago
Did exactly as you said....3 times, pausing a minute in between attempts. No success on any attempt.
Android Device Expert: Josh, Technician replied 2 years ago

How old is the tablet?

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Josh
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