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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37514
Experience:  Troubleshoot Android Devices.
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I need to rest my amazon account email address

Customer Question

I need to rest my amazon account email address
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Android Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Please try the following fix:

  1. Swipe down from the top of the screen and tap Settings.
  2. Tap Device Options, and then tap Reset to Factory Defaults.
  3. Tap Reset to confirm.
  4. Then wait a bit, and it will let you re-set up the kindle fresh.
  5. Then when prompted, select the option to Create Account, and continue.

Please reply at the box below to continue troubleshooting. Thank you.