Android Questions? Ask Android Device Experts for Answers ASAP
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Download the LG PC Sync or Suite application from here --> http://www.lg.com/uk/support/pc-suite
Then install it and use that application to transfer the pictures from your LG to Mac. You can also use iPhoto or Photos or Image Capture application to do the transfer. Have you tried those ?
Remember, this is not my final answer. If my solutions didn't work please don't rate me bad or poor. Instead please reply back to me and I will continue to help you until we fix the problem or you are satisfied.
You have to download it to your Mac. Then open that and application and do the transfer using it. You can download it from here on your Mac --> http://www.lg.com/uk/support/pc-suite
Download this verion --> http://18d5a.wpc.azureedge.net/8018D5A/tool/dn/downloader.dev?fileKey=PW01820131125
Have you tried to download the photos using iPhoto or Photos app or Image Capture --> https://support.apple.com/en-us/HT201734
That is a direct download link. That is why you are seeing the blank page. Check your Downloads folder and you will see the downloaded file there. It should say LGPCSuite_Package.dmg
Open it and open the application.
Please also try my second suggestion re the other 3 applications.
Go to System Preferences > Security and Privacy. Then allow application to open from anywhere there.
Take your time.
Open the LG application, connect your phone and see if you are able to download the photos using it.
Android File Transfer is also supposed to work and not sure why it is not working for you.
Uinstall AFT using this App Cleaner --> http://www.freemacsoft.net/appcleaner/
Open App Cleaner, load AFT in it and it will load AFT and all its related file. Delete the files. Then redownlooad LG PC Suite, install it and see if you are able to open them.
If it still not working, then can you download this application and see if your phone is being recognized in it ? --> http://mobilego.wondershare.com/
(download the trial version)
You can also force quit it. Press Command, Option, Esk keys. From the resulting screen, select the application and click Force Quit.
Or restart your Mac
Of course we can. If you want, we can do a remote support session tomorrow, so I can remotely connect to your computer with your permission
Macs doesn't play well with these devices. It would take a little effort to get them installed. Add a bookmark of this page, so we can continue later.
I will do it for you without any additional cost. We can fix this tomorrow.
I will be available most of the time. Just reply back here when you are are available and I will get back to you ASAP.
It is 8:35AM here. I will be here up to 12:00 PM your time tomorrow. So early morning is fine with me, like 7:00 or 8:00 AM.
Once we're connected remotely, we can fix this in less than an hour. Get some sleep. Good Night :)
My pleasure :)
Hi there, Lets start a remote session.
Follow the steps below to start remote support session.You have to do this from your computer itself. On your Mac, open Safari. Then goto this website ---> www.fastsupport.comIn FastSupport website, you will see two text columns. Name and Support Key. Under Name, enter your name and under Support Key enter this code --- >###-##-####br /> Click Continue and follow the onscreen instructions to connect. An application will be downloaded. Then open the Citrix Online Launcher file you've downloaded and then open the Citrix Online Launcher application and let it connect. If asked for permission, allow it.Let me know if you have any difficulty connecting to me.
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