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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17337
Experience:  Electronic Engineer
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I have a Surface tablet and am trying to get into the

Customer Question

I have a Surface tablet and am trying to get into the Microsoft store; however, I cannot access the store since my account is with a new server. How do I change my e-mail address and password
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
I tried to enter a new password ***** the old password ***** work. The email address is now correct,, please advise..
Expert:  ITPeter replied 1 year ago.

Hi there,

Step 1: From the Start screen, swipe in from the right edge of the screen, and tap Settings.

Step 2: Tap or click Change PC settings.

Step 3: Tap or click Accounts, and tap or click Other accounts.

Step 4: Tap or click Add an account,

Step 5: If the new account will sign in using an existing Microsoft account email address, enter it, and tap or click Next.

Step 6: Follow the prompts to set up the new account.