How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Russell H. Your Own Question
Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 10910
Experience:  8+ years of professional experience
Type Your Android Devices Question Here...
Russell H. is online now
A new question is answered every 9 seconds

Z932L Samsung Android. My phone keeps saying I have no

Customer Question

Z932L Samsung Android. My phone keeps saying I have no mobile networks available
Submitted: 1 year ago.
Category: Android Devices
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Given that you did a hard reset to factory settings, your phone's configuration has been completed wiped. You will have to set up networking for your phone, with your provider, as if it were new out of the box.

I don't know what provider you have for mobile networking, but you will need to go into Settings - Networking - and turn Off "WiFi" and turn On the 2G/3G/4G mobile networking that your phone has capacity for.