How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 36573
Experience:  Android Systems Specialist
32989067
Type Your Android Devices Question Here...
Richard is online now
A new question is answered every 9 seconds

My kindle fire hdx 8.9 third generation is freezes on me

Customer Question

My kindle fire hdx 8.9 third generation is freezes on me what do I have to do
Submitted: 1 year ago.
Category: Android Devices
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Please help me
Expert:  Thomas replied 1 year ago.

Hello! My name is ***** ***** Kindle Expert and I am happy to be working with you today. Let's see if we can get your problem resolved!

This may be a simple software problem. Reload the system software by sliding or pressing and holding the power switch for 20 seconds. The Kindle should come back online within 3 minutes. Let me know if it doesn't work.

If you need more help please reply. If not rate positively and have a great day!

Customer: replied 1 year ago.
I tried that before I asked for help it doesn't worked.So I will be charged 25 $ for this
Expert:  Thomas replied 1 year ago.

What is on the screen when it freezes?

Customer: replied 1 year ago.
Different things games crazy never happened before until I put on the case cover
Expert:  Thomas replied 1 year ago.

I see you've requested a phone call. I can't call currently, but let me release the question so another expert can fulfill your request.

Customer: replied 1 year ago.
How much I got charged for this message.
Expert:  Richard replied 1 year ago.

HI there and welcome

I am another expert on this site as your inital expet has left.

Do you still require assistance with this problem?

Please let me know

Thank you

Related Android Devices Questions