How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37446
Experience:  Troubleshoot Android Devices.
Type Your Android Devices Question Here...
Viet - Android Tech is online now
A new question is answered every 9 seconds

Trying set up another network I keep running in a circle

Customer Question

trying set up another network I keep running in a circle getting nowhere i have the password ***** never get to a place where I can enter it please help
Submitted: 1 year ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 1 year ago.


I'm sorry about the issue. Please go to Wi-Fi setting on the tablet, then tap on the wireless network name you want, then tap on the Forget option. Then tap on the network name again, then it should prompt for a password, if that network requires a password.

If that does not work, please press and hold the Power on/off button on the kindle tablet for about 30 seconds, then turn it back on and the above steps again.

If needed, please disconnect the power cord from the internet / wireless modem/router device for a few minutes, then reconnect and check.

Please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Android Tech replied 1 year ago.

Do you know how to check / confirm your Wi-Fi/wireless password (it is case-sensitive)? (The Wi-Fi/wireless network / security password/ key/passphrase may be at the back / bottom of the internet/wireless modem/router device.)

What is the brand / model of your Internet/wireless modem/router device?

Do you have a laptop/wireless computer that is currently able to connected via wireless? If so, does it have Windows xp, vista, or 7, 8, or Mac?

Please only reply at the box below on this web page. Thank you.