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As a result of getting Iyogi installed on my MacBook Pro, I…

Customer Question
As a result of getting...
As a result of getting Iyogi installed on my MacBook Pro, I lost the ability to access my
Kindle e-mail. How do I get this back without incurring further costs?
Submitted: 3 years ago.Category: Android Devices
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Answered in 48 minutes by:
8/9/2015
Android Device Expert: Jason Jones, Customer Service replied 3 years ago
Jason Jones
Jason Jones, Customer Service
Category: Android Devices
Satisfied Customers: 19,441
Experience: Years of experience and education.
Verified
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
I must ask a question or two before we begin. Thank you in advance for taking the time to answer.
Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?
Thank you,
Jason
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Customer reply replied 3 years ago
Safari or Firefox
Android Device Expert: Jason Jones, Customer Service replied 3 years ago
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
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Android Device Expert: Jason Jones, Customer Service replied 3 years ago
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 10 and click the circle button to start the remote application.
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