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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17403
Experience:  Electronic Engineer
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I have a samsung grand neo. i have downloaded smart switch

Customer Question

i have a samsung grand neo. i have downloaded smart switch to sync my computer with the phone, but the programme cant seem to sync with windows 365. any advise
Submitted: 1 year ago.
Category: Android Devices
Expert:  ITPeter replied 1 year ago.
Hi there,
There is no such product as 'Windows 365'.
Uninstall the Smart Sync program, then try downloading it again from the Samsung website:
Customer: replied 1 year ago.
Hi Pete. No luck. The error message i get now is " either there is no default mail client or the current mail client cannot fulful the messaging request.Please run microsoft outlook and set it as the default mail client. " it worked previously on my phone and computer(windows 7). Then i reinstalled microsoft and since then the problem. any other ideas?