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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37491
Experience:  Troubleshoot Android Devices.
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Error message "unfortunantly the process android.

Customer Question

Error message "unfortunantly the process android. Media.process has stopped". What is this and how to fix it
Submitted: 2 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 2 years ago.


I'm sorry about the issue. What's the model of your device?

When does this issue occur?

Have you tried anything?

Please reply at the box below. Thank you.

Customer: replied 2 years ago.
Lenovo Ideatab A1000 . Started yesterday and pops up every few minutes. Don't know enough to guess.
Expert:  Viet - Android Tech replied 2 years ago.

Thank you. It is the video / music service on the tablet. There are a few solutions for fixing this issue, let me provide you a couple solutions to try first:

1. Press and hold the Power On / Off button on the tablet for a few seconds, then select the Restart option then check.

2. If that does not work, open the Settings app icon, then Application, then Application manager, then ALL, then scroll down. Then select the item Download manager, then clear cache / clear data. Then go back, then select the item Media Storage, then clear cache / data, then check. If needed, restart the tablet again and check.

Please reply back to continue troubleshooting. Thank you.

Customer: replied 2 years ago.
Can't find Application Manager or Application, just Apps