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Answers by Eric, Developer
Category: Android Devices
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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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Trying to register new Paperwhite, will not let me connect

Customer Question

Trying to register new Paperwhite, will not let me connect to WiFi number used on other kindle. C33458 Used this since 2-5-2013 If I could refister I would be grateful. [email protected] ***@******.***. Thank you
Submitted: 2 years ago.
Category: Android Devices
Expert:  Jason Jones replied 2 years ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
May I ask for the brand and model name of your wireless router or your wireless modem?
Once I have the above requested information, I will be able to give you the correct answer.
I look forward to your response,
Jason