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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17930
Experience:  Electronic Engineer
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About a month ago I bought one of these Asus Transformer

Customer Question

About a month ago I bought one of these Asus Transformer T100TAF-B1-BF series 2 in 1
& the damn thing keeps freezing up!! the curser wont work & the touchscreen either !! I am starting 2 get pretty pissed .!! I really would like 2 just get a different one !! this is really ridiculous !! I have spent more time researching 4 things 2 make the stupid thing work than use it !! so I tried the Fn+F9 buttons 2gether & thought @2 different x I was on my way & I walk away 4 a minute & when I come back the damn thing won't move again!!!! Yesterday I went 2 use it & I couldn't even get it 2 turn off !!! I didn't charge it. I left it unplugged & then 2day plugged it back in & couldn't get it 2 do anything not even turn the charge / no charge light !! do u THINK u CAN HELP ME OR DO I JUST NEED 2 SEND IT 2 YOU GUYS 4 AN EXCHANGE??
Submitted: 2 years ago.
Category: Android Devices
Expert:  ITPeter replied 2 years ago.

Hi there,

You can try a factory reset.
If that does not improve the tablet's performance, then it likely has a hardware fault and should be returned under warranty.