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Josh, Technician
Category: Android Devices
Satisfied Customers: 19474
Experience:  Android technician
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My son forgot his password ***** his dell tablet. how can I get

Customer Question

my son forgot his password ***** his dell tablet. how can I get in and open the tablet or change the password
Submitted: 2 years ago.
Category: Android Devices
Expert:  Josh replied 2 years ago.
Hi! Press and hold the Power button and then touch the Power off option→ OK on the screen to turn off the smartphone.Simultaneously press and hold the volume up and down buttons.Without releasing the volume buttons, press and hold the Power button, until the smartphone displays the configuration screen.Press the volume buttons to move the highlight bar on the screen to the Factory reset option.Press the Camera button to start the reset process and wait for the smartphone to restart.
Customer: replied 2 years ago.
It didn't work. Are you sure it's going to work for a Dell tablet
Expert:  Josh replied 2 years ago.
Yes, those are the steps by Dell for a factory reset to bypass the password.
Expert:  Josh replied 2 years ago.
If you can take a minute and use the rating system to rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.