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Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3167
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I cannot re connect to my kindle have tried the passwords i

Customer Question

i cannot re connect to my kindle have tried the passwords i use but no go help please
Submitted: 2 years ago.
Category: Android Devices
Expert:  Josh replied 2 years ago.
Hi! Which password ***** you referring to?
Customer: replied 2 years ago.
My kindle and now you are saying that my Email address is not correct It is Have had it for years
Customer: replied 2 years ago.
To connect to my WI FI
Expert:  Josh replied 2 years ago.
Gotcha. Are you sure that you have the right password?
Customer: replied 2 years ago.
Yes but surely I could get a new one
Expert:  Josh replied 2 years ago.
What error message do you receive?
Customer: replied 2 years ago.
Wrong password ***** incorrect Email address which I have been using for eons
Expert:  Josh replied 2 years ago.
You mentioned Wi-Fi password ***** the "wrong password/incorrect email" is different from a Wi-Fi password. Is it a Wi-Fi password ***** is it the password ***** your Amazon account?
Customer: replied 2 years ago.
I have broadband for my computer so its probably my kindle reader
Expert:  Josh replied 2 years ago.
I understand but you are mentioning two separate passwords and I need to know which one that you need help with. Is it a Wi-Fi password ***** your Amazon account password?
Customer: replied 2 years ago.
my WI fi password
Customer: replied 2 years ago.
it says wi fi network bigpond9236wwuse pass word or set up manually if i issues connecting kindle to WiFi talk kindle support and thats when i got you
Expert:  Josh replied 2 years ago.
What is the issue that you are mentioning with email and password?
Customer: replied 2 years ago.
No issue with Email but further back I was asked to enter my E address and was told no go it was not mine Am using itall the time No probs I just want to get back the useof my Kindle I cannot access it for new books
Expert:  Josh replied 2 years ago.
What is the error message that you receive when you enter your Wi-Fi password?
Customer: replied 2 years ago.
incorrect one
Expert:  Josh replied 2 years ago.
Please provide me the EXACT error message
Customer: replied 2 years ago.
So Many questions Frankly I would Rather get y money back and go else where Thank you
Expert:  Josh replied 2 years ago.
I am sorry that you feel that way -- You will be asked the same questions by any company since we cannot see your device.
Customer: replied 2 years ago.
Would rather cut my looses and forget kindle Thanks Good bye How do I get my money back?
Expert:  Josh replied 2 years ago.
You are welcome. I will send a request for you Please do not reply back