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Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 36777
Experience:  Android Systems Specialist
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Zte z222 unable to receive oversized message. Any ideas?

Customer Question

zte z222 unable to receive oversized message. Any ideas?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you tell me please what you mean with oversized messages please?
Thank you
Customer: replied 2 years ago.
Received a MMS (photo) and cannot retrieve due to it being an "oversized message"
Expert:  Richard replied 2 years ago.
ok, this is the limit set in the App
unfortunately for your phone it is not possible to change this or install an app for it that allows a larger size as it is a very basic phone (with full smartphones you can).
I am sorry but for this phone, you are not going to be able to receive this MMS due to its size.
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you