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Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 10794
Experience:  8+ years of professional experience
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I have a new Kindle voyage (?) to replace one purchased and

Customer Question

I have a new Kindle voyage (?) to replace one purchased and delivered 2 April which failed. It does not seem to be registered. May I speak to a technician on **************
Submitted: 2 years ago.
Category: Android Devices
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.
If the Kindle in question was delivered on April 2 of this year, the good news is, it is covered by's warranty, if it is a new Kindle instead of Used. You should contact, and they ought to either instruct you how and where to send it in for repair, or have you exchange it for a new one. may be contacted through
Let me know if there are any problems, and I will advise you further. Thanks.