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I live in Australia. Recently purchased LG H345 LEON phone

Customer Question
in Las Vegas, need to...
I live in Australia. Recently purchased LG H345 LEON phone in Las Vegas, need to unlock. IMEI: XXXXXXXXXX
Submitted: 2 years ago.Category: Android Devices
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Answered in 6 hours by:
6/29/2015
Android Device Expert: Engineer John C., Engineer replied 2 years ago
Engineer John C.
Category: Android Devices
Satisfied Customers: 14,634
Experience: Engineer
Verified
Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.
You can Unlock it here for $12.99 ===> http://www.unlockallcellular.com/lg-leon-h340n-unlock-code-p-202374.html
=====
Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.
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Customer reply replied 2 years ago
John, thanks for your response and assistance so far.
Prior to contacting JustAnswer, I had already obtained the information you provided, from other sites.
What I have found is that when attempting to enter 2945#*345#. the screen goes blank, therefore not being able to select Service Provider lock or Network lock.
Before I go to http://www.unlockallcellular.com/lg-leon-h340n-unlock-code-p-202374.html, I need to resolve this issue.
Please advise the next step?
Kind regards ***** *****
Android Device Expert: Engineer John C., Engineer replied 2 years ago
Have you removed the sim card from the phone?
If it doesn't work please try with *#865625# *****
Does it work?
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Customer reply replied 2 years ago
John, thanks for your persistence,
Have you removed the sim card from the phone? Have tried with and without SIM card; goes blank when enter 2nd #
If it doesn't work please try with *#865625# ***** Have tried with and without SIM card; gives ERROR message "Notice Emergency calls only: OK"
Does it work? No!
I have sent an enquiry to unlockallcellular, requesting price for Leon H345, as they do not list it; they list Leon H340N; awaiting response
Again regards, Mike
Android Device Expert: Engineer John C., Engineer replied 2 years ago
That's weird, when you enter the 2nd # ***** should get "SIM Unlock Process" on the top, like here ===> https://www.youtube.com/watch?v=I3nCWqfgN34
I will try to find more information about this issue and will let you know.
Thank you!
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Customer reply replied 2 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 years ago
John,
So far you have provided me with information that is 'publicly available'. I still need to overcome the issue of not being able to obtain the input screen; I note that other blogs also mention this problem, but without any solutions.
I have sent 3 requests to unlocallcellular, to confirm that they can provide the UNLOCK code for a Leon H345, without any response.
Also, tried to contact T-MOBILE to see whether they can assist, but can only do so by phone, not by email.
Again regards, *****: +6140724523
Android Device Expert: Engineer John C., Engineer replied 2 years ago
Hello Mike, I understand perfectly.
Also, it is very weird that the screen goes black after you press 2945#*345#
I will investigate further and will contact you as soon as possible.
Thank you!
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Customer reply replied 2 years ago
John, On 'Android Forums' I found, *#*#4636#*#* this brings up menu options:
Phone information: Click, goes to error message "This application does not work on this device"
Battery information: Click, shows battery info
Usage statistics: Click, shows usage info
WiFi information: Click, shows WiFi info
Still searching for further solutions.
Can you contact T- MOBILE at all on my behalf?
Cheers, Mike
Android Device Expert: Engineer John C., Engineer replied 2 years ago
Will do and will let you know!
Thank you!
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Engineer John C.
Engineer John C.
Engineer John C., Engineer
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Satisfied Customers: 14,634
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