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Bought 3 books. Have not been transferred to kobo. I have no
Bought 3 books. Have not been transferred to kobo JA: What Kobo model do you have? Customer: i have no idea JA: How long has this been going on with your Kobo e-reader? What have you tried so far? Cus… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Just bought a kobo aura h20 version 2. I cannot find the
just bought a kobo aura h20 version 2. I cannot find the overdrive option. how can I download library books directly onto this device? … read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
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I just bought a new Kobo Aura as my old Kobo Glo finally bit
I just bought a new Kobo Aura as my old Kobo Glo finally bit the dust. I don't know what email address my old Kobo was set up with, could be one of three and I definitely don't remember the password *… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Ive just purchased four books from Kobo, three of them have
Hello - Ive just purchased four books from Kobo, three of them have downloaded to my e-reader but the fourth one 'Warehouse Child by Maggie Hope will not download. I have it in My Books but not on my … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,978 satisfied customers
I bought two books Tuesday but they don't show up on my
I bought two books Tuesday but they don't show up on my reader … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,978 satisfied customers
I have two ebooks I purchased from Kobo that I can't get
I have two ebooks I purchased from Kobo that I can't get onto my e-reader. I think I have two Kobo passwords & I am confused … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
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I've spent at least six hrs. trying to get help. Incident
Hi Dan , I've spent at least six hrs. trying to get help . Incident 170617-001834 . I bought two books two days ago , payed for them and didn't received them. I'm in Costa Rica now for the next five m… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,799 satisfied customers
I am unable to sign in on my kobo e-reader as it wont accept
Hi, I am unable to sign in on my kobo e-reader as it wont accept my password … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
tried to download my kobo e reader then bought a book but it
tried to download my kobo e reader then bought a book but it didnot download onto my e reader. I know I,m dence about these things but pleasehelp. while I was trying to download I lost Google , now ha… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have a sony e-reader which I have used for several years
I have a sony e-reader which I have used for several years to buy kobo books. Just recently I have had no luck in downloading the books that I have purchased. We have Vista on our computer which I hav… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I bought recently 2 E books and I do not know how to find them
I bought recently 2 E books and I do not know how to find them now and what to do to download them. (1) Power Play by Danielle Steel and (2) Private London by XXXXX XXXXX The purchase was made on Marc… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I just bought and downloaded a ebook. It is in my library
I just bought and downloaded a ebook. It is in my library but I can't get it to sync to my reader. I have tried many times. What would you suggest?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I cannot transfer books from my computer to my Kobo Vox. I
I cannot transfer books from my computer to my Kobo Vox. I have tried directly to the Kobo, inidcrectly to the SD card (remeoving it fromt eh reader and inserting it in a SD reader). I every case the … read more
Richard
Richard
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IT Manager, Consultant
6,096 satisfied customers
I have just now bought Kobo Ereader and am trying to set up
I have just now bought Kobo Ereader and am trying to set up my computer for it . Ihave followed instructions and have got to the stage where I have to text an sms OK to 19997778. When I do this the me… read more
Nick H.
Nick H.
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Bachelor's Degree
138 satisfied customers
Trying to download books not from the kobo store. have the
Trying to download books not from the kobo store. have the books downloaded onto my computer, attached my Vox ereader to my computer but don't know which specific file to load it into. Tryed .kobo, bu… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I just bought a used pandigital and want to download books
I just bought a used pandigital and want to download books from our local library. Does this have to be done on the computer? Do I need special software?… read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
I purchased an Ematic Android Tablet. I have over 200 books
I purchased an Ematic Android Tablet. I have over 200 books each on both of my laptops for Nook software, Kindle software, Sony Software; and about 60 books with Kobo software. My favorite software re… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
On Mar.1 I bought a variety of books by Lisa Gardner and Nora
On Mar.1 I bought a variety of books by Lisa Gardner and Nora Roberts, and I thought they had downloaded to my Vox. So the next day I downloaded them onto my Kobo e-reader as I will use that one when … read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
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Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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