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When I go to wireless it says Wi-Fi is turned on but not connected
When I go to wireless it says Wi-Fi is turned on but not connected to a network. When I tried to select the network it says Authenticity Problem. Can't get connected and still having low storage messa… read more
Expert
Expert
I have a Fire 7 I am trying to register. Brand new. Entered
Entered email address. Set new password ***** I MAY have Amazon acct … read more
GeekGal
GeekGal
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Bachelors Degree
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i think it is about 5 years old.it is a kindle fire … read more
Randy Boman
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I had to recently change the password on my home wifi
I had to recently change the password ***** my home wifi account. I am unable to change the password ***** my Kindle to be able to reconnect it to the internet. … read more
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I just purchased a fire kindle and I cannot register it. It
I just purchased a fire kindle and I cannot register it. It takes too long to register and then it times out saying it took too long to register. Do you have a phone number I can contact you at? … read more
GeekGal
GeekGal
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Bachelors Degree
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IMy kindle fire suddenly wont authenticate the pass word for
iMy kindle fire suddenly wont authenticate the pass word for my router. I have re-entered pass word twice. rebooted the router to no effect. Battery is fully charger. What can you suggest … read more
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I cannot connect to my wifi on my kindle fire. it says there
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Randy Boman
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My kindle fire is not connecting. computer is ok with wifi
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Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
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PLEASE HELP ME!!!!! Last year we received a Kindle Fire and
PLEASE HELP ME!!!!! Last year we received a Kindle Fire and it works fine. This year we received another one (there are two of us) but in the interim we switched internet carriers and we don't remembe… read more
Randy Boman
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My new Kindle Fire will not connect to my Wireless Router.
My new Kindle Fire will not connect to my Wireless Router. The Fire is sitting next to my android phone which connects easily. The router is 4 feet away.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I cannot connect to my Wi-Fi network. When I touch it, it
I cannot connect to my Wi-Fi network. When I touch it, it tells me that it is not authentic. I have other devices connected to my Wi-Fi network which work and the kindle used to work, but I cannot get… read more
Josh
Josh
It Support Specialist
Associate Degree
753 satisfied customers
My new Kindle Fire. When I press "connect" to my home wi-fi,
My new Kindle Fire. When I press "connect" to my home wi-fi, it just keeps the Authenticating... connecting message running, but does not connect… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I have a Kindle 4,1,1,1. I did not use it for a while and
I have a Kindle 4,1,1,1. I did not use it for a while and the battery ran down. After recharging I discovered that I had lost the wi fi connection with desktop computer. I am typing this on a laptop w… read more
Josh
Josh
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I cannot open a web page on my kindle fire hd without BT Wifi
I cannot open a web page on my kindle fire hd without BT Wifi being connected and requesting me to log in with a user name & password. I also cannot open any downloaded films from lovefilm without bei… read more
Richard
Richard
IT Manager
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I cant log on to my Kindle Fire at home. I keep getting "Authentication
I can't log on to my Kindle Fire at home. I keep getting "Authentication failed". I have no problem with getting online with my laptop, which I am using at this time. I have tried for a week with no s… read more
Richard
Richard
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IT Manager, Consultant
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My Kindle fire will not let me sign on to my wifi network.
My Kindle fire will not let me sign on to my wifi network. It will not give me an opportunity to enter a password. also I hit the "reset factory tab" and lost all my personal information including all… read more
Cris
Cris
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I have a new Kindle fire which I am trying to set up, but when
I have a new Kindle fire which I am trying to set up, but when I swipe the arrow, I get nothing except a my kindle search window. Help!… read more
John
John
Bachelor's Degree
5,525 satisfied customers
I just got my KindleFire today and I am trying to register.
I just got my KindleFire today and I am trying to register. It asked me to enter my Amazon account information. When I put it in, I get an error messege. Why? What can I do? Thanks, Paul… read more
fbox
fbox
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Bachelor's Degree
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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