How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 36826
Experience:  Android Systems Specialist
Type Your Android Devices Question Here...
Richard is online now
A new question is answered every 9 seconds

Richard,I have read your reply re receiving on a kindle

Customer Question

Hello Richard,
I have read your reply re receiving on a kindle fire the error message 'unrecognised element 'page header' line 3. I have cleared all browser settings but the message comes back every time. Is there anything else I can do?
Submitted: 2 years ago.
Category: Android Devices
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Its a change that Yahoo did on their website. The page is only made for computers so this is the issue now being experienced on the Kindle.
What you have to do is add the email account within the email app on the Kindle. This is how the Kindle has been designed to work with emails.
To do this
Tap Apps from the Home screen.
Tap the email app icon.
Tap Start and select Yahoo Mail.
Enter your full email address (*****@******.***) and password.
Enter a name under Display Name to act as the name which appears on outgoing messages.
Tap View your inbox to complete the process.
Then you do your emailing there.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you