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My asus tablet does not go on

Customer Question
my asus tablet does not go on
Submitted: 3 years ago.Category: Android Devices
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Answered in 5 minutes by:
6/18/2015
Android Device Expert: Josh, Technician replied 3 years ago
Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 22,299
Experience: Android technician
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Hi! My name is ***** ***** I will be assisting you. Let's get started!
With the tablet off, push and hold the Power & Volume Down keys (for some terminals this works with the Volume Up button instead).
A small menu will appear. Select the second option, “Recovery Mode”.
Select Wipe Data/Factory Reset from the available options.
Enter Yes to confirm and let the device initialize.
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Customer reply replied 3 years ago
nothing happened
Android Device Expert: Josh, Technician replied 3 years ago
Please plug in the Memopad for 5 minutes and while it is plugged in, try my steps again.
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Customer reply replied 3 years ago
please wait a few minutes. i have to get the plug
Android Device Expert: Josh, Technician replied 3 years ago
No problem; take your time.
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Customer reply replied 3 years ago
i did what u asked and again nothing
Customer reply replied 3 years ago
the last time i saw anything on it was about 2 days ago. it showed a battery recharging. i think i might have over charged it, if thyat's possible
Android Device Expert: Josh, Technician replied 3 years ago
Leave the Memopad plugged in for another 5 minutes and try the steps again while it is plugged in.
Make sure to try the Volume Down and if that does not work, try Volume Up as stated in the steps.
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Customer reply replied 3 years ago
which is the volume button, the large or small?
Android Device Expert: Josh, Technician replied 3 years ago
Its the large button. The top is the Volume Up and the bottom of the button is Volume Down.
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Customer reply replied 3 years ago
nothing either way.
Customer reply replied 3 years ago
i tried again and got the picture of a battery that disappears right away
Customer reply replied 3 years ago
are you there?
Android Device Expert: Josh, Technician replied 3 years ago
Does it show any sign of the battery charging?
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Customer reply replied 3 years ago
when it appears, theres a lightening sign on it
Customer reply replied 3 years ago
it seems to appear whether the sound key is up or down and with reset button alone
Customer reply replied 3 years ago
does that mean its charging.? this is silly. you're probably working with several folks at a time and i have to wait a long time for your response. my time is of value too.
Customer reply replied 3 years ago
its about a half hour since we began.
Android Device Expert: Josh, Technician replied 3 years ago
Yes, the lightening bolt means that it is charging. Please allow up to 30 minutes now
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Customer reply replied 3 years ago
at that rate, even if i said you were excellent, you wouldn't earn much.
Customer reply replied 3 years ago
I'm gone.
Android Device Expert: Josh, Technician replied 3 years ago
Let me know if you were able to follow the steps now that the tablet has been plugged in for a long period of time.
Alternative, you can rate our session as EXCELLENT, GOOD, or OK and press Submit to close the question.
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