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I need help. OppoA57, I accedently forgot my pattern. L
L shape, 7 shape, I know it has 4 dots. I can't remember. … read more
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Master's Degree
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Passcode was put in wrong too many times, phone reset
passcode was put in wrong too many times, phone reset itself, needs google account that i synced it with, trying my few google acc, saying unknown error, try again in 24 hrs or put other account, cant… read more
Richard
Richard
Android Specialist
49,223 satisfied customers
I can not get into my phone as i forget the passcode and i
i can not get into my phone as i forget the passcode and i dont know my gmail account for it. i need the photos off the phone and am desperately trying to figure out how to unlock it without losing da… read more
Richard
Richard
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I forgot my password for my galaxy not 8.0, is there anyway
i forgot my password ***** my galaxy not 8.0, is there anyway to bypass the password … read more
Randy Boman
Randy Boman
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I got a kyocera rise cell phone and i dont have the code to
I got a kyocera rise cell phone and i dont have the code to unlock it can i open it without losing the info in it… read more
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Randy Boman
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I can not access my phone screen wont work and buttons dont
i can not access my phone screen wont work and buttons dont always work ive locked myself out and i dont want to loose my data … read more
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Randy Boman
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I purchased an LG-4 phone in August. On Sat night I turned
I purchased an LG-4 phone in August. On Sat night I turned off the phone and let it charge fully. Upon turning on the device a message flashed that a software update was being performed, followed by a… read more
Pete
Pete
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Bachelor's Degree
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I have or had is better said a Samsung Note 2 cellphone. On
Hello I have or had is better said a Samsung Note 2 cellphone. On december 31 2014 it literally died!!! meaning it just turned off and that was it!!! I was waiting in line for medical check up it was … read more
Richard
Richard
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I delete picture on my Droid Turbo phone, but the they keep
I delete picture on my Droid Turbo phone, but the they keep reappearing soon after. How can I cure this issue?… read more
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I'm locked out of my phone and can't get into gmail thru the
I'm locked out of my phone and can't get into gmail thru the computer. The password ***** ***** working and I need to get into the gmail account so I don't lose everything on my phone.… read more
Steve G.
Steve G.
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My verizon phone has broken and I cannot access anything.
My verizon phone has broken and I cannot access anything. When I got the phone the sales tech set up all the initial stuff plus a gmail account. I never use the gmail account and it was only accessed … read more
Jason Jones
Jason Jones
AAS Information Technology
2,459 satisfied customers
Hi.. i really hope that you can help me. I am a new owner of
Hi.. i really hope that you can help me. I am a new owner of a samsung s 3 mini. I just did a BIG mistake which i dont know how to fix again. When i make calls my phone asks me if i want to do the cal… read more
James
James
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Bachelor's Degree
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My son has messed up my security code and i can not get in
My son has messed up my security code and i can not get in my phone. i can not loose my contacts. i do not remember my email or password… read more
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Richard
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hello, I have a HTC wildfire that has a screen lock. I know
hello, I have a HTC wildfire that has a screen lock. I know how to hard reset this phone but I dont want to loose my data. i dont have an email linked to this handset either.. can u help please… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
HI I THINK I HAVE LOCKED MY GALAXY S3 PHONE WHEN TRYING TO
HI I THINK I HAVE LOCKED MY GALAXY S3 PHONE WHEN TRYING TO PUT PASSWORD XXXXX HAD IT 3 DAYS AND STILL GETTING USED TO IT-NOT REALLY! ONLINE HELP SAYS IT NEEDS TO GO TO A SAMSUNG SERVICE CENTRE BUT ALL… read more
Kriptokrit
Kriptokrit
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I AM NEEDING MY ORIGINAL PASSWORD XXXXX MY GMAIL ACCOUNT FOR MY
I AM NEEDING MY ORIGINAL PASSWORD XXXXX MY GMAIL ACCOUNT FOR MY DROID VERIZON PHONE IT FORGOT THE PASSWORD XXXXX GOT LOCKED OUT. AND I DONT WANT TO LOSE MY INFO ON MY PHONE… read more
Dustin
Dustin
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2,892 satisfied customers
what can i do if i dont know the google account to unluck my
what can i do if i don't know the google account to unlock my phone please help i know how to reset it but i don't want to lose the info in it I'm waiting for the answer i don't know the google accoun… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
My phone locked; its now asking me for my gmail account email
My phone locked; its now asking me for my gmail account email & password XXXXX order to unlock it, but i forgot this information. How can i unlock my phone now without deleting all my contacts & stuff… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,202 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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