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Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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I downloaded two books a couple of weeks ago - one Harlen Cobin

Customer Question

I downloaded two books a couple of weeks ago - one Harlen Cobin and the other one I can't remember - they both are paid for - I think I lost the other one by trying to open one of them. They both have a red exclamation mark at the bottom instead of a check mark. I have a Samsung tablet. what can I do?
Karen Croteau
Submitted: 2 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. What happens when you open the book?
Have you tried to power off / restart the Samsung tablet yet?
What's the model of your Samsung tablet?
What kind of books is it, such as kindle, nook, kobo, etc.?
Please reply at the box below. Thank you.

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