Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Wifi will not enable on my galaxy s4, this happened after…

Customer Question
Wifi will not enable on...
Wifi will not enable on my galaxy s4, this happened after the SD card was installed or after it completed an update not sure which of these things has caused the issue. I have only had the phone for 5 days.
Submitted: 3 years ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 2 hours by:
6/12/2015
Android Device Expert: Michael, Technician replied 3 years ago
Michael
Michael, Technician
Category: Android Devices
Satisfied Customers: 9,568
Experience: Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
Verified
Hi I am sorry to hear about this. The problem has been caused by the update either losing connection during the process or a corrupt file being sent to your Phone. The other possibility is a bad memory location in the processors circuitry.
The only way to solve this is by contacting Galaxy for support on this.
I wish I had better news for you on this I really do.
I will stick with you until your unit is working correctly, You can always get in touch with me if you need further assistance after rating.
Please rate my service kindly thus far, and thank you!
It is the only way I receive credit for my time with you;-)
It won't cost you anything additional to rate;-)
Have a great day!
Thank you!
Tech Michael
Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Michael Your Own Question
Michael
Michael
Michael, Technician
Category: Android Devices
Satisfied Customers: 9,568
9,568 Satisfied Customers
Experience: Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.

Michael is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
My phone crashed and I need help with getting my contacts
My phone crashed and I need help with getting my contacts and pictures from the cloud on my new S9 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I am using robinhood on my g7 galaxy phone but when I tether
I am using robinhood on my g7 galaxy phone but when I tether to my PC I can not get robinhood. I can not seem to download robinhood app to my PC either since it says installed when I try that. Is ther… read more
Harry
Harry
1,936 satisfied customers
Do you provide support for downloading and installing
Do you provide support for downloading and installing upgrades for a blackberry priv? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
Not able to connect and transfer data from my Samsung S8+ to
not able to connect and transfer data from my Samsung S8+ to my windows 10 desktop … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
I forgot my phone pin. What shall I do? It's a spare phone.
Hi. I forgot my phone pin . What shall I do ? JA: When were you last able to use your phone? Customer: It's a spare phone . So it'll be in May . JA: Have you tried a Factory Reset? This will erase the… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
It's my phone. I did a reset because I forgot my screen lock
It's my phone. I did a reset because I forgot my screen lock pin# ***** google will non let me get back into my phone. help … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I have a new Hauwei Y9..cant use the sending and receiving
I have a new Hauwei Y9..cant use the sending and receiving calls … read more
Harry
Harry
1,936 satisfied customers
I have an older Kindle Fire and I now have kindle for pc can
Hi I have an older Kindle Fire and I now have kindle for pc can I transfer content from my Kindle Fire to my Kindle for PC and if so how … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
How much should it cost to replace the screen on a MOTO G4
How much should it cost to replace the screen on a MOTO G4 phone with 1920 x 1080 size screen in las vegas, nv?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
Just bought Kindle Fire 8 and trying to register it. I have
Just bought Kindle Fire 8 and trying to register it. I have the kindle 7 and it is wearing out so I am trying to register it and it won't let me. I do have an acount. … read more
Harry
Harry
1,936 satisfied customers
I have a quesion about how the LG 44VL Smartphone functions.
Hi! I have a quesion about how the LG 44VL Smartphone functions. Yesterday (6/18) we misplaced our phone *coudn't find it for hours* I contnued o look for it overnight. After I called it I realized th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
How can I unlock a ZTE Z353vl. Trac fone z353vl. Less then a
Hi how can I unlock a ZTE Z353vl JA: What device or product does this involve? Customer: Trac fone z353vl JA: How long have you had your Z353VL? Customer: less then a year JA: What have you tried so f… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I have lost my cell phone and can not remember needed
I have lost my cell phone and can not remember needed information to contact Verizon. Please help. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
Need a question to be answered. going to a bad diviorce and
need a question to be answered. going to a bad diviorce and need to know about things on my cell phone. maybe you can answer them. … read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I purchased a PlayStation VR game game today by mistake and
Hi I purchased a PlayStation VR game game today by mistake and I don't have a VR the game cost 29.99 plustax I wanted my refund back for it… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
How do i add phone number to this phone. Zte z233vl. My son
no just how do i add phone number to the list of call… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
Problem is with my Samsung Gear. I do not know. Computer is
I just try to connect the gear to my Samsung smart phone and it says updates are available. I try to take them and ir stops operating … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
I lost all my information on my phone. Google pixel XL 2. I
Lost everything, pictures, contacts, text messages, phone numbers,........… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,438 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x