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I have a nexes 10 and it lost the WiFi signal and now won't…

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I have a nexes 10...
I have a nexes 10 and it lost the WiFi signal and now won't turn on Mick
Submitted: 2 years ago.Category: Android Devices
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Answered in 5 hours by:
6/7/2015
Android Device Expert: Kriptokrit, Technician replied 2 years ago
Kriptokrit
Kriptokrit, Technician
Category: Android Devices
Satisfied Customers: 3,073
Experience: Over 6 years of experience in Electronics support service.
Verified
Welcome and thanks for your question.
I'm Todd and I will be the expert working with you today to help resolve your problem.

First of all sorry for the late response. I just logged in and found your question on the questions list.
Please note that electronics troubleshooting is not always easy and sometimes I will not be able to find solution for your problem immediately, so if my first answer does not resolve your problem or you need more information please do not rate my answer negative BAD SERVICE or POOR SERVICE (that will result in a permanent negative feedback on my record - very damaging for me). Please use "Reply to Expert" button instead.
•ANSWER•
Sometimes your Tab can be unresponsive and keep you from using the device properly (the most important reason for this issue can be glitch in the software). If there is no hardware issue on the device, some of the solutions below should resolve this issue.
Please follow the steps below to reset your device:
1. Press and hold the power button for exactly 35 seconds.
2. After 35 seconds, release the power button.
3. Wait 2 minute, then turn on your Tab.
4. Test your Tab.
If that doesn't work, please try the procedure below:
1. Press and hold the Volume UP and Power button at the same time for exactly 15 seconds.
2. After 15 seconds, release the power button.
3. Wait 2 minute, then turn on your Tab.
4. Test your Tab.
If the previous procedure doesn't work, perform the procedure below:
1. Plug the Tab into the charger for 10 minutes.
2. After 10 minutes (while still plugged in) press and hold Power (slide and hold) button for 35 seconds.
3. Allow up to 3 minutes for the Tab to reboot.
4. Test your Tab.
Please try all solutions (step by step) and let me know if that works. I'll be waiting for your reply.
If none of those solutions works or you need more information please do not rate my answer negative BAD service or POOR service. Reply to me using "Reply to Expert" button and I'll provide you with the next step.
Kind Regards,
Todd
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Kriptokrit
Kriptokrit
Kriptokrit, Technician
Category: Android Devices
Satisfied Customers: 3,073
3,073 Satisfied Customers
Experience: Over 6 years of experience in Electronics support service.

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