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Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11865
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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Verizon helped me change my password. Believe my droid may

Customer Question

Verizon helped me change my password. Believe my droid may have been hacked. Changed on my droid, ipad and laptop. Sending and receiving messages on my droid and iPad. Cannot send/receive messages on my laptop. Put in my user name and new password. Comes up with an error. Is username my email address? Can you help? Thx.
Submitted: 2 years ago.
Category: Android Devices
Expert:  Michael Hannigan replied 2 years ago.
Hello. My name is***** can help you with your question.
It depends on what account you are having trouble with. If it is an email account, then your username would generally be your entire email address. If it is not an email account, then your user ID may be your email address or something different. Normally they will have a link on the log into reset he is a your password ***** to recover your user ID if you do not know what is currently. If you can provide me with the site specifically on which you are having the problem logging in, I will see if I can provide you specific information about what they're asking for in the user ID field.