Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I can not unlock my phone. It is a samsung GT-B2710. It is…

Customer Question
I can not unlock my...
I can not unlock my phone. It is a samsung GT-B2710. It is locked on the home screen and wants a 4 to 8 diget passcode. I have tried every passcode I can think of with no success.
Submitted: 3 years ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 5 hours by:
6/2/2015
Android Device Expert: ITPeter, Engineer replied 3 years ago
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,600
Experience: Electronic Engineer
Verified
Hi there,
If you have forgotten the passcode then the phone will need to be reset.
In the Emergency Call window, type in *2767*3855#. This should reset the phone and take out the Lock Code. Let me know if that works.
Ask Your Own Android Devices Question
Customer reply replied 3 years ago

It wont let me put in anything but numbers and when I put in just the numbers, it says "incorrect passcode"....

Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask ITPeter Your Own Question
ITPeter
ITPeter
ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 20,600
20,600 Satisfied Customers
Experience: Electronic Engineer

ITPeter is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I have a samsung S8+ phone that I am locked out of. Samsung
I have a samsung S8+ phone that I am locked out of. Samsung reffered me to google get help to unlock this phone. The phone was set up for fingerprint use. I cannot locate my password ***** unlock the … read more
Harry
Harry
2,174 satisfied customers
I set up two levels of security which was not a good idea
I set up two levels of security which was not a good idea for me. I had a password ***** with fingerprint. I used the fingerprint mostly, but rebooted phone because of problem opening apps. After whic… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a Samsung S4 and i dont remember my password to open
i have a Samsung S4 and i dont remember my password ***** open it ...how can you help me ? Thanks … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I changed my password for my T-Mobile account and cannot
I changed my password ***** my T-Mobile account and cannot remember the new password. I am locked out of my phone. need it for today. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a Samsung s7 edge phone that I am locked out of
I have a Samsung s7 edge phone that I am locked out of because I forgot my screen password ***** only have 2 attemps left before it wips my phone … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I just purchased a Samsung Note 5 phone on Monday, May 23rd.
I just purchased a Samsung Note 5 phone on Monday, May 23rd. Now the finger print recognition is not working, nor do I remember the backup password. I have tried using my Google account and password, … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I'M FRAN, AND I'M LOCKED OUT OF MY SAMSUNG 4G GALAXY
HI, I'M FRAN, AND I'M LOCKED OUT OF MY SAMSUNG 4G GALAXY TABLET... FOR SOME REASON IT WASN'T RECOGNIZING MY FINGER PRINT SCAN...YOUR HELP IS GREATLY APPRECIATED. .THANKS… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Locked out of my phone samsung galaxy s6... fingerprint recognition
locked out of my phone samsung galaxy s6... fingerprint recognition didn't work? tired only password ***** have on record and it also didn't work. I can turn on phone service but unable to turn on wif… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My new Samsung galaxy s7 frozen because d fingerprint n pin
My new Samsung galaxy s7 frozen because d fingerprint n pin was not working. N I tried to restart but didn't work… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Dear my mobile is Note 3 N9005 i forgot my Screen Lock
Dear my mobile is Note 3 N9005 i forgot my Screen Lock Password then i try throw Android Device Manager .. every think Accept and work else Changing Password ( Like: Ring, Recovery message on Screen a… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I'm having trouble with my Samsung phone. My friend tried
I'm having trouble with my Samsung phone. My friend tried too many times to unlock my phone with the wrong phone pattern, Now it's asking for a number code and I don't remember setting that up.. Is th… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a Samsung Reality phone that no longer holds a contract
I have a Samsung Reality phone that no longer holds a contract with Verizon, and I am locked out and can't remember the passcode. I have the MEID number and also learned how to get into "systems info"… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I need to get rid of Google+ on my Samsung phone. Ever since
I need to get rid of Google+ on my Samsung phone. Ever since I put Google+ on my phone, it changed my home screen mode. I deleted Google+ from my cell, but it is still changing my home screen. Help!… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My LG-D802T spends most of its time in silent mode. This seems
My LG-D802T spends most of its time in silent mode. This seems to happen if I touch the On/Off Volume Up/ Volume Down button. I must do this frequently because, more often than not, the phone is in si… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Samsung SGH-a796. This was my phone about 6 years
I have a Samsung SGH-a796. This was my phone about 6 years ago. After upgrading, I put the phone away on a shelf. My wife's Samsung phone stopped charging. I pulled down the SGH-a796 from the shelf, s… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I would like to unlock my Samsung Galaxy S III (Cricket, SCH-R530C)
I would like to unlock my Samsung Galaxy S III (Cricket, SCH-R530C) so that i could use it in Spain while I am here. The imei number is: 99000333126090. Is there an unlock code or what can I do?… read more
Cris
Cris
62 satisfied customers
I want to change my I1 over to my at&t now that I have the
I want to change my I1 over to my at&t now that I have the Admiral. When I put my at&t sims card in the I1 it ask me for an8 diget code to unlock the phone so it will work how do I get the code ?… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
My samsung s2 is not protecting my memos when secured with
my samsung s2 is not protecting my memos when secured with the memo pin code as it opens easily by pressing the return button… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x