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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17266
Experience:  Electronic Engineer
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I cannot access my Samsung a/c, I have forgotten my user name

Customer Question

I cannot access my Samsung a/c, I have forgotten my user name and password, I have changed the password ***** still can't get in, is there any chance of cancelling my a/c and starting again ?
Submitted: 2 years ago.
Category: Android Devices
Expert:  ITPeter replied 2 years ago.
Hi there!
Go to and click “Log In Here” under “Already have a Samsung Account?” Find “Forgot your password?” and as you click on it, a pop-up window where you can enter your email address appears. Enter your e-mail address and reenter your e-mail address for confirmation. Once you select the submit button in the same window, you will receive an email with a temporary password ***** your email address.
If that doesn't work, then you can create a new Samsung account using a different email address.