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U nablr to get response fromlenovo android. unit does not…

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u nablr to get response...
u nablr to get response fromlenovo android. unit does not respond to library shelves or Netflix program. previously had good reception from kindlr book store,etc. two days w/o services.
Submitted: 3 years ago.Category: Android Devices
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Answered in 45 minutes by:
6/1/2015
Android Device Expert: Richard, Android Specialist replied 3 years ago
Richard
Richard, Android Specialist
Category: Android Devices
Satisfied Customers: 47,537
Experience: Android Systems Specialist
Verified
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the device and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the tablet.
Let me know the results please
Thank you
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