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Michael Hannigan
Michael Hannigan, Developer
Category: Android Devices
Satisfied Customers: 11734
Experience:  25+ Years Experience in Computers and Electronics. Android Expert.
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My kindle states that a repair is needed and to contact this

Customer Question

My kindle states that a repair is needed and to contact this web site
Submitted: 2 years ago.
Category: Android Devices
Expert:  Michael Hannigan replied 2 years ago.
Hello. My name is***** can help you with your question.
The first thing I would suggest doing is a full reset with the Kindle. To do this press and hold the power button for a full 20 seconds until it does a complete reset at the 22nd point. Then you may like go and the Kindle should ask you if you want to erase everything. Answer yes and let it reboot. It will take some time to go through its initial set up again ask you to enter some information. But once it set up it should synchronize with your online books as long as you used the same Kindle account to login when you set up after the reset. Let me know if you still have questions or if you would like a call from a Kindle support representative directly.