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ITPeter, Engineer
Category: Android Devices
Satisfied Customers: 17274
Experience:  Electronic Engineer
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Important info,pics gone after backup&restart

Customer Question

I backed up and restarted my android phone thinking it'll save all my information before cleaning it up. Apparently it didn't do that and all my personal & cherishesd photos txts information etc. was erased. I really really want to get them back. Is it possible? If
So, how?
Submitted: 2 years ago.
Category: Android Devices
Expert:  ITPeter replied 2 years ago.
Hi there,
The only way to get the information back is from a backup containing that information.
If the backup is incomplete or was only set up to back up selected information, then unfortunately the erased data cannot be retrieved.