How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Technician
Category: Android Devices
Satisfied Customers: 18990
Experience:  Android technician
Type Your Android Devices Question Here...
Josh is online now
A new question is answered every 9 seconds

I bought my Samsung 10.1 2015 on 08/18/15. Two weeks ago it

Customer Question

I bought my Samsung 10.1 2015 on 08/18/15. Two weeks ago it began to act eracticy. As battery charge got low it would try to reboot over and over. It displays a plug and battery symbol that it has not displayed before. It displayes this low battery symbol whenthe charge level is 77 to 99 percent. I would like a warranty exchange for this defective tablet.
Submitted: 2 years ago.
Category: Android Devices
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please call 1-800-SAMSUNG (726-7864) to let them know that your tablet has hardware failure and needs a replacement.
Please take a minute and use the rating system below to rate our session as EXCELLENT, GOOD, or OK and press Submit before you go so that I am credited with helping you.