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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Technician
Category: Android Devices
Satisfied Customers: 37463
Experience:  Troubleshoot Android Devices.
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My Kindle 7" HDX is in a loop. I failed to register this product

Customer Question

My Kindle 7" HDX is in a loop. I failed to register this product after I purchased it from Amazon.com and it does not want to be registered. I'm hoping someone out there in Kindleland can help me with this.
Submitted: 2 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 2 years ago.
Hello! Thank you for your question. I will be assisting you today.
I'm sorry about the issue. Can you press and hold the power on/off button on the kindle for about 30 seconds, then turn it back on and check?
If needed, you can also register / sign up for an Amazon (Kindle) account at the website below:
http://www.amazon.com/manageyourkindle
If you already have an Amazon account, then you can reset your Amazon account password ***** the website below:
https://www.amazon.com/password
Please reply at the box below. Thank you.