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I have had my kindle for many years and recently bought
i have had my kindle for many years and recently bought books for our vacation.None of my books have come into my kindle and when to I go to the books confirmation of purchase it says I do not have a … read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
My very new Kindle, which worked perfectly a few hours ago
My very new Kindle, which worked perfectly a few hours ago connected wirelessly, now keeps coming up with Authentication Problem, and I can't connect. PC works fine, phone too, so no network/wifi prob… read more
Josh
Josh
7,539 satisfied customers
I have a new Kindle Samsung Tab 4. My old Tab 3 Is not
I have a new Kindle Samsung Tab 4. My old Tab 3 Is not working correctly so my hubby got me a new one for my birthday. I cannot get my books from Read Cheaply.com or Book Bub.com which are coming from… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
All of a sudden I cannot review of order books on my Kindle.
All of a sudden I cannot review of order books on my Kindle. I have to order them on my laptop. The Kindle says to check my internet connection, but the internet connection is fine. … read more
Steve G.
Steve G.
Engineer
18,935 satisfied customers
I got a Kindle Fire several years ago. Love it. Got an
I got a Kindle Fire several years ago. Love it. Got an Android tablet recently. We're going on a 3 1/2 week trip, so I decided to use the Kindle app on my tablet for my books so I didn't have to take … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
4,730 satisfied customers
My kindle suddenly went blank a few days ago. I cannot get
My kindle suddenly went blank a few days ago. I cannot get any of the material on the kindle itself. That happened to be the same day that my Visa card had a holdd put on it because of possIble FRAUD.… read more
Ashik
Ashik
Android Tech
Master's Degree
1,233 satisfied customers
My Kindle Paperwhite has been Hacked with Trojan Horse. I am
My Kindle Paperwhite has been Hacked with Trojan Horse. I am in Atlants. Where can I take it to be fixed. I have a Mac… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
4,730 satisfied customers
I was given a kindle fire with Prime which was in my daughters
I was given a kindle fire with Prime which was in my daughters name. I recently purchased Prime. A few days ago I ordered Prime and the kindle had many other programs downloaded.. My computer web went… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,448 satisfied customers
forgot my password ***** my kindle fire, is there any I canrestart
forgot my password ***** my kindle fire, is there any I canrestart my kindle ith anew password… read more
Josh
Josh
7,539 satisfied customers
Hi I gave my daughter my "old kindle", Serial Number:
Hi I gave my daughter my "old kindle", Serial Number: B003B0A2951502EB Version: Kindle 2.5.3 (490488060) she has only now decided to use it. The kindle had already been deregistered and she has: a) se… read more
Josh
Josh
7,539 satisfied customers
I asked this question before but my husband thinks I should
I asked this question before but my husband thinks I should buy a new klindle. As I said beffore my Kindle is 3-4 yurs. old and I cannot open it. I had it charging overnight and the lightmwill mnot st… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Our Kindle was in my husbands name Prof Andrew Murray -he has
Our Kindle was in my husbands name Prof Andrew Murray -he has recently deceased so I then registered it in my name -Mrs Janet Murray. I placed an order for the book "The one hundred old man who climbe… read more
Steve G.
Steve G.
Engineer
18,935 satisfied customers
I have spent hours (today 2.1/2 ) trying to find why all a
I have spent hours (today 2.1/2 ) trying to find why all a sudden my books (18 of them, June and July) have not comre back to my kindle when all had been fine. Mow from help spent the 2.1/2 hours toda… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
4,730 satisfied customers
I have given all the details of my new visacard many times
I have given all the details of my new visacard many times and it has been accepted by amazon each time. I still cannot buy anything.I now get a message about 1-Click. Please help me sort this out. Th… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My daughter has had a color Nook for the past couple of months.
My daughter has had a color Nook for the past couple of months. The audio stopped working just now on all the IStoryBooks we previously downloaded for a free trial. The audio was working a few hours a… read more
Jeremy
Jeremy
2,580 satisfied customers
I have been buying Kindle books from Amazon and downloading
I have been buying Kindle books from Amazon and downloading them on my IPAD. I recently bought a Galaxy Tablet (last week) and purchased new Kindle books and downloaded them on the Tablet but they did… read more
Cris
Cris
1,768 satisfied customers
Hello. I bought a kindle fire 2 weeks ago in the UAE. It was
Hello. I bought a kindle fire 2 weeks ago in the UAE. It was working fine until 5 days ago when the kindle library started to show only a few books or news stand items for purchase and even these are … read more
Thomas
Thomas
IT Manager
Associate Degree
1,647 satisfied customers
I bought my elderly dad a Kindle Fire -He has had it for 5
I bought my elderly dad a Kindle Fire -He has had it for 5 weeks now in Puerto Rico but is returning to Massachusetts this Friday. In P.R...his unit had WI-FI access. He has finally adjusted to the ve… read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
431 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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