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I'm having issues with my Samsung galaxy 7. Close to 4 years
close to 4 years I was on it last night and it froze suddenly. I let it sit off to the side thinking it would unfreeze and it turned off and now won't turn back on. I have tried multiple ways to reboot myself. Holding down the power and down key, holding down the volume up and home key etc. even when trying to charge, none of the lights or charging indicators are showing up … read more
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I have a late model Samsung mobile phone. I'm not sure of
Hi Pearl I have a late model Samsung mobile phone . I'm not sure of the model but my scene has frozen . could you give an idea of how to get it working again please. The phone still rings, I get messa… read more
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I recently purchased a new in box Samsung Galaxy s7 edge.
Hi. I recently purchased a new in box Samsung Galaxy s7 edge. After 5 days, and the factory updates, it has frozen and resists all efforts to reboot, power down or anything at all. The screen shows th… read more
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Ashik
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I have a Samsung 10.0 tablet and the screen froze last night
I have a Samsung 10.0 tablet and the screen froze last night trying to download a live wallpaper? any suggestions on how to unfreeze . I can turn it on and off but stays on same place… read more
Pete
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Please help... Replaced my Samsung galaxy mega screen and digitizer
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Richard
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Hi I have a galaxy s2 gt i9100t today it told me to update
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Nick H.
Nick H.
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Hello I am losing my mind. I have a Samsung Galaxy 10.1 model
Hello I am losing my mind. I have a Samsung Galaxy 10.1 model pt g7500 and android verion 3.1 I tried installing updates which then required a system reboot - it did this automatically and it is now f… read more
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My Samsung Galaxy S3 screen froze, so I did a soft reset -
My Samsung Galaxy S3 screen froze, so I did a soft reset - phone booted up but when asked for sim pin, unable to key in pin. I did a hard reset and had the samme issue, the screen is frozen and will n… read more
Nick H.
Nick H.
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samsung galaxy: screen froze. removed battery, tried to power
samsung galaxy: screen froze. removed battery, tried to power back on and now all i get is the samsung screen. wont do anything after that. samsung screen stays on… read more
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I have logged out my Samsung Galaxy T10.1 as usually and
I have logged out my Samsung Galaxy T10.1 as usually and nothing was wrong until then. When I wanted to log in it again it started a normal sequence going from Galaxy Tablet 10.1 screen into colour pi… read more
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Samsung galaxy touchscreen stooped working no damage what so ever to phone is only 2 months old working one minute and not the next… read more
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My samsung galaxy s 2 is not turning on i was updating it
my samsung galaxy s 2 is not turning on i was updating it from 2.3.4 to 2.3.5 it just frozed on download mode i had to take off the battery and now its not turning on… read more
Randy Boman
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i have a samsung galaxy s. it turns on and boots up until i
i have a samsung galaxy s. it turns on and boots up until i get to the first initial screen that shows the time, battery power and status bar that i guess shows it acquiring a signal. its at that scre… read more
Randy Boman
Randy Boman
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how do i unfreeze my android it just comes on and the screen
how do i unfreeze my android it just comes on and the screen name just sits its a galaxy s and that just stays on the screene… read more
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My Samsung galaxy sit GT-S5670 has frozen part way through
My Samsung galaxy sit GT-S5670 has frozen part way through a firmware upgrade. I had trouble updating it yesterday so tried turning off the firewall, tried updating using kies on a different computer … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,207 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,207 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

795 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 14 years of experience in Electronics support service.

fbox

fbox

Engineer

90 satisfied customers

Experience in game, phone, android development and usage.

Robert M

Robert M

consultant

39 satisfied customers

Years of experience with all types of computers as well as phones and tablets with Android systems

Richard

Richard

Android Specialist

4,730 satisfied customers

Android Systems Specialist

Ashik

Ashik

Android Tech

1,233 satisfied customers

Personal Experience with many Android devices and versions

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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