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My Galaxy note5 phone fell outside in the rain hr. I tried
Hi Josh, my Galaxy note5 phone fell outside in the rain for an hr. I tried it and placed it in rice for a few hrs. and it was working again, but later wouldn't recharge. I left it in rice turned off-t… read more
Richard
Richard
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I dropped my brand new galaxy 5 note in the toilet? time
I dropped my brand new galaxy 5 note in the toilet? time about 10 seconds it went black screen with a blue dot shining then the dot turned yellow and now nothing. I placed it in rice for 12hrs now not… read more
Pete
Pete
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Bachelor's Degree
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I dropped my Samsung S4 in water. I've successfully
I dropped my Samsung S4 in water. I've successfully recovered everything on the phone however I cannot make or receive calls. I've even reset to factory settings. Suggestions?… read more
Michael Hannigan
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I have a galaxy ace3 which has been under water minutes.
I have a galaxy ace3 which has been under water for 20 minutes. When I now try to charge it, it shows a yellow triangle on the screen. The touch screen doesn't appear to be working. Your help would be… read more
Michael Hannigan
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I hace an Galaxy s3, the phone was in water and now the touch
I hace an Galaxy s3, the phone was in water and now the touch screen don't work is frozen don't power off. I put it apart and clean all connection with alcohol and is doing the same thing. What can I … read more
Pete
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Hi, this is JUAN. I have a Samsung Galaxy s3, the phone was
Hi, this is JUAN. I have a Samsung Galaxy s3, the phone was dropped into the water. The screen is frozen, it doesn't power off. I put it apart and clean all the contact with alcohol and still do the s… read more
Josh
Josh
7,895 satisfied customers
My Samsung Galaxy S3 i9300 will not read any sim card. I have
My Samsung Galaxy S3 i9300 will not read any sim card. I have tried swapping out the sim card unit on the logic board, but that does not help. The problem is on the board itself so how do I locate and… read more
Nick H.
Nick H.
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Bachelor's Degree
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My grandaughter dropped my Samsung S3 down the toilet (dont
My grandaughter dropped my Samsung S3 down the toilet (dont know exactly for how long) got it out,tried to dry it,but to no avail,would not switch on or do anything. Thought perhaps battery dead, trie… read more
Richard
Richard
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I am using Samsung S3. I have downloaded photos in Google+
I am using Samsung S3. I have downloaded photos in Google+ instant upload. All these photos are stored in S3 Gallery but could not be removed after that. But the photos from instant upload in my Googl… read more
Richard
Richard
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Just dropped my samsung s3 in the toilet only in there for
just dropped my samsung s3 in the toilet only in there for seconds but the touch screen wont work, cant even turn it off, any advice?… read more
Thomas
Thomas
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my samsung galaxy s3 has swithed its self to the samsung galaxy
my samsung galaxy s3 has swithed its self to the samsung galaxy start up mode but it wont do anything it wont turn off. i have taken the battery out but its still just showing a black page with sumsun… read more
Nick H.
Nick H.
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Bachelor's Degree
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Im using a Samsung Galaxy S for apps and games--not using
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My daughter just dropped her new Galaxy Nexus in water. She
My daughter just dropped her new Galaxy Nexus in water. She said the camera is foggy and the speakers are fuzzy. She has it in rice to help dry it out. We are out of the country and I feel helpless to… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,207 satisfied customers
i have just dropped my brand new galaxy s3 into the bath i
i have just dropped my brand new galaxy s3 into the bath i got it straight out and have taken the battery out but i don't know what to do now… read more
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my samsung galaxy s11 has gone through the washing maching,
my samsung galaxy s11 has gone through the washing maching, the phone was switched on, currently in a bowl of rice, can you help… read more
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I dropped my GT15510 mobile into a swimming pool for around
I dropped my GT15510 mobile into a swimming pool for around 30 minutes while it was switched on. I have retrieved it now. I have not switched it on yet as I would like to dry it out. However I cant se… read more
Waitongu2
Waitongu2
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I left my Samsung galaxy s2 on the kitchen side today. I did
I left my Samsung galaxy s2 on the kitchen side today. I did not realise there was water on the side, I went it use my phone and when I picked it up the back was wet, and the phone was saying no sim i… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,207 satisfied customers
I dropped my droid in the water and now it says battery low.
I dropped my droid in the water and now it says battery low. It won't take a charge. What should I do to get my phone to work? Lisa Nancollas,[email protected] HELP!!!… read more
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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