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I had to get a new Samsung phone just like my old one;
I had to get a new Samsung phone just like my old one; however, I'm 64 and not tech savvy. Verizon no longer helps customers with those issues. My old phone has cracked screen so don't see that I can … read more
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Kyle
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My issue is that my Samsung Gear s3 Frontier watch is having
Good afternoon, so my issue is that my Samsung Gear s3 Frontier watch is having this weird glitch and it keeps on changing colors, So when I rebooted the device it worked fine for a while but then it … read more
Josh
Josh
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I am looking my tablet quit working. I dropped it around the end of last
I am looking for info for why my tablet quit working. I dropped it around the end of last summer and broke the screen. I finally got a new screen put on by a "out of home tech" and noticed the housing… read more
Richard
Richard
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I have a galaxy s3 sgh t999 t mobile My screen is all ready
I have a galaxy s3 sgh t999 t mobile My screen is all ready crack and I dropped my phone the other day this time my screen whent black I turned my phone of like 10 minutes and back on it worked but my… read more
Richard
Richard
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my phone screen went black all of a sudden,,,, I changed the
my phone screen went black all of a sudden,,,, I changed the screen cuz it was broken,, turned it back on and worked then a couple of minutes later it went black and now I can't see anything,,, it doe… read more
Nick H.
Nick H.
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My son drop his Samsung galaxy s3 and its black out the only
My son drop his Samsung galaxy s3 and its black out the only thing Im able to see is the lights but the screen is black.… read more
Nick H.
Nick H.
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Bachelor's Degree
138 satisfied customers
my samsung galaxy III screen is black. the top light will
my samsung galaxy III screen is black. the top light will come on & the 2 bottom menu buttons light up, but the screen is black.… read more
Michael Hannigan
Michael Hannigan
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My samsung s3 screen is not displaying anything. The blue light
My samsung s3 screen is not displaying anything. The blue light at the top left comes on and the lights at the bottom also flash but nothing is showing up on the screen at all. Any ideas?… read more
Louie
Louie
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I dropped my Samsung Galaxy 4 phone and it seemed to work fine
I dropped my Samsung Galaxy 4 phone and it seemed to work fine afterwards for a while - but now my screen is black, there's a flash of light when I try to turn it on, and nothing else happens. Is it s… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Hi, Sorry I dont know if I have the right forum but I currently
Hi, Sorry I don't know if I have the right forum but I currently had been using a Samsung Galaxy S4 that I bought outright only 2- 3 months ago. I only bought this because I thought I had lost my Sams… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
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my wife dropped her Samsung Galaxy S3. Now she gets a black
my wife dropped her Samsung Galaxy S3. Now she gets a black screen. Tried to reboot, removed battery, still nothing. It rings and makes other noises when a message comes in, but she cannot see anythin… read more
AndroidAnswerMan
AndroidAnswerMan
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Im having a galaxy samsung s3 and i cannot make or receive
I'm having a galaxy samsung s3 and i cannot make or receive any phone calls, when i do dial the number the recipients phone is ringing but there is nothing on my device, cannot hear the other person a… read more
Richard
Richard
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hi my galaxy s3 has been run over by a car (dont ask how)
hi my galaxy s3 has been run over by a car (don't ask how) but now my screen is obviously broken and my screen is blacked out too. when i turn the phone on the power up sounds work and my home and bac… read more
Nick H.
Nick H.
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my display screen is black except for around the edges. The
my display screen is black except for around the edges. The touch screen works - I just can't see what I am touching. This started yesterday - i took my phone out of my purse and it had some lines nea… read more
Nick H.
Nick H.
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Bachelor's Degree
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My so has just dropped his Galaxy S3. Although there appears
My so has just dropped his Galaxy S3. Although there appears to be no damage (screen and case intact) it has stopped working. Any ideas?… read more
Kriptokrit
Kriptokrit
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723 satisfied customers
I have a Samsung S3, dropped almost flat on its screen a while
I have a Samsung S3, dropped almost flat on it's screen a while ago. It is NOT cracked, nor any other apparent damage, but the screen will not operate. IE: screen is black. It appears that the phone s… read more
Richard
Richard
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Hello JA, I am trying to connect a pair of speakers to my Samsung
Hello JA, I am trying to connect a pair of speakers to my Samsung Galaxy S 3. I can't seem to locate the correct jack to do this. I already took apart my earphone jack to splice some wires but got con… read more
Josh E.I.T.
Josh E.I.T.
Bachelor's Degree
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I have a HTC Wildfire S mobile phone. I accidentally dropped
I have a HTC Wildfire S mobile phone. I accidentally dropped it face down onto concrete pavers and the glass is broken and possibly the touch screen digitizer because of where the major cracks are, I … read more
Nick H.
Nick H.
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Bachelor's Degree
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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