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Nick H.
Nick H., Android Specialist
Category: Android Devices
Satisfied Customers: 8276
Experience:  Sr. Android Expert, Phone Tablet Repair Shop
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I need help, I broke the screen of my Samsung galaxy S3 and

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I need help, I broke the screen of my Samsung galaxy S3 and need my calendar information. I some how did not know that my events on my calendar were not in my google calendar and were only on my phone. Is there anyway that I can get it all back?
Hello, and thanks for your question. My name is XXXXX XXXXX I will help you today.

I am sorry that your phone's screen is broken. Can you see anything at all?

Do you have Kies installed on your computer?
Customer: replied 4 years ago.

No, I can only see that my phone is on by the blinking light at the top where I missed a call when it first happened and the menu buttons at the botXXXXX XXXXXght up when pushing the home button. I was able to see the "home screen" in the back ground but it didn't respond to any finger movement. Once the battery died and I recharged it the screen never came back.

Thanks Jessica.

That means the LCD/digitizer broke. This is tough as if the touch does not work, you cannot unlock your phone to sync info over.

Are you going to replace the screen? Or you plan to get another phone?
Customer: replied 4 years ago.

planning on getting another phone eventually, I had an old Iphone that I just transferred over to my number for now.



Thanks for your info and reply.

Do you have Kies installed on your computer yet?
If not, please go to Download and install Kies on your computer.

Run Kies. Connect your phone to computer. Does Kies recognize your phone?
Customer: replied 4 years ago.

Ok I have it downloaded and it has connected to my phone.


Thanks Jessica.

Does Kies see your phone? See if you can backup your phone.
Customer: replied 4 years ago.

It is backing up everything now.

That's great!

Now we can sync the phone's calendar to Outlook or Windows Live Mail.

If you are afraid that it will overwrite your Email calendar, Windows Live Mail is the best way.

If you have Windows Live Mail installed, select to sync your phone with it.

Else CLICK HERE and download/install Windows Live Mail.

Quit Kies. Then run Kies again. Sync your phone's calendar with Windows Live Mail. When done, open Windows Live Mail. Open Calendar. You should see your events there.

If this method did not work or you need more help, please reply back to continue our conversation. If you do not require further assistance, kindly rate my service. Thank you!



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