Android Questions? Ask Android Device Experts for Answers ASAP
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same result, did get reboot request but screen still says double tap and swipe but won't open
sure what ever it takes
If your phone still not responding to swipe or touch, the digitizer (touch screen) is faulty. Please go back and exchange another phone. This issue with digitizer is not that common. However, this could be a QC issue. They did not test it fully before shipped out.
Please let me know if you have any other questions or concerns.