Android Questions? Ask Android Device Experts for Answers ASAP
Hi and welcome, My name isXXXXX will assist you with your Android issues.
does it ask for pin or password XXXXX?
Did you setup a Lock code?
What is your tablet's mode?
Pandigital Super Nova DLX
When It said to put in a password XXXXX pin number or something else , I forgot what I just put in the pin number. but now it is asking for the password and i didn' t put one in.
What screen do you see now on your tablet?
Too many pattern?
If not, what does it say on the screen?
one with the numbers at the bottom and it says enter password XXXXX unlock at the top
Have you tried all the passcode you can think of?
Yes I don't think I put one in
We can do a hard reset.
This will reset your tablet back to factory settings
Your data will be wiped out
Do you want to proceed?
Ok I guess I'm not very technically minded so hope I can do this
Please do the steps below
First press and HOLD Power button until the tablet turns off
Then press and HOLD Volume Up (+) and Power button AT THE SAME TIME until you see the Pandigital
I just held the power button until it went off
When you see the Triangle and the Android man screen, press and Hold Volume Up and Power button again
You should see a blue menu
This is called Recovery menu
Theres no screen at all it is black
Here you can use the volume buttons to scroll up and down
Is it turned off?
Is the tablet off now?
I should turn it back on?
Press and HOLD volume up (+) and Power button at the SAME TIME
keep holding them
Do you see the Pandigital screen then a triangle and Android man screen?
No it is still locked
Please hold the Power button until the tablet turns off
I think it is off now
now HOLD the Volume Up
press and release the Power button. Still holding Volume Up button
keep holding until you see the triangle screen
nothing is happening
Is the tablet still off?
Please HOLD Home button
Hold Volume Down (-) button
press and release Power button
while still holding Home and Volume Down buttons
OK i put the pin numbers in and the home screen came back up
Please go to Settings->security
If you want to remove the passcode
just select Change passcode to blank
Yes because the number screen was still there so thought I would try them and it worked this time
Do you want to remove the passcode?
Yes it is because I hadn't before when I tried it so thank you very very much now is all wiped off of it
you are welcomed.
Glad you had it working again!
Please rate my answer so I can get credit.
Have a great day!
Yes I am too thank you so much it sure wasn't being locked like that I will now and you do too
Hope never to do that again much appreciated!!!!!!
I hope so.