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Kriptokrit, Technician
Category: Android Devices
Satisfied Customers: 3073
Experience:  Over 6 years of experience in Electronics support service.
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My Kindle fire will not light up or stay on it is fully charged

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My Kindle fire will not light up or stay on it is fully charged What is the problem
Welcome to JustAnswer!

My nickname is Todd and I will be the expert working with you today to help resolve your problem.

Sometimes your Kindle can be frozen or unresponsive and keep you from using the device properly.
Don't panic, there are several procedures that can fix this problem.

Please follow the steps below:
1. Press and hold the power button on the bottom of the device for 20 seconds.
2. After the 20 seconds, release the power button.
3. Device will turn off, wait 1 minute, then turn on your Kindle.

Please let me know if that works. If not, I'll provide you with the next step.

If your problem is solved and you are satisfied with my answer, please do not forget to click "Accept" button, as this is the only way I am credited for helping you.

Thanks for using JustAnswer!
Kriptokrit and 3 other Android Devices Specialists are ready to help you