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Need information on the Motorola MC9190 factory reset.

Customer Question
How to perform factory reset...

How to perform factory reset on Motorola MC9190 scanner gun? It is stuck in the IPL mode.

Submitted: 6 years ago.Category: Android Devices
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Answered in 2 minutes by:
3/13/2012
Android Device Expert: Randy Boman, Technician replied 6 years ago
Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 10,554
Experience: Android Tech
Verified

Hi! Thank You for using JustAnswer.

My name is ***** ***** I will assist you with your question.

Try this first and let me know if it works for you ,
Hold the power button for 30 seconds. The battery should be inside.

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Customer reply replied 6 years ago

I found out the trigger was stuck and that was the reason it would not reboot.

Android Device Expert: Nicholas Darley, Technician replied 6 years ago
Nicholas Darley
Nicholas Darley, Technician
Category: Android Devices
Satisfied Customers: 14
Experience: I am a developer and have 4+ yrs working with them
Verified

After you figured out the trigger was stuck did you hold the power down for 30 seconds and did that resolve your issue? Also what Windows are you running on it? Windows Mobile 6.5 or Windows CE 6.0?

Windows CE 6.0 Warm Boot Procedure
Hold down the Power button for approximately five seconds. As soon as the MC9190-G starts to perform a warm boot release the Power button.

Windows CE 6.0 Cold Boot Procedure
A cold boot restarts the MC9190-G and erases all user stored records and entries that are not saved in flash memory (Application and Platform folders) or a memory card. Never perform a cold boot unless a warm boot does not solve the problem.
To perform a cold boot:
1. Press the primary battery release on the MC9190-G to partially eject the battery from the MC9190-G.
2. While the battery is partially released, simultaneously press and release the handle trigger and the Power
button.
3. Push the battery to fully re-insert it in the MC9190-G. One audible click can be heard as the battery is fully
inserted.
4. The MC9190-G initializes.
5. Calibrate the screen. See Calibrating the Screen on page 1-6 to calibrate the MC9190-G screen.

Windows Mobile 6.5 Warm Boot Procedure
Hold down the Power button for approximately five seconds. As soon as the MC9190-G starts to perform a warm boot release the Power button.

Windows Mobile 6.5 Cold Boot Procedure
A cold boot restarts the MC9190-G. The operating system and all applications are restarted. File storage is preserved.Only perform a cold boot if a warm boot does not solve the problem.
To perform a cold boot:
1. Press the red Power button. The PowerKey Action window appears.
2. Tap Safe Battery Swap. The Indicator LED Bar lights red.
3. Press the primary battery release on the MC9190-G to partially eject the battery from the MC9190-G.
4. While the battery is partially released, simultaneously press and release the trigger and the Power button.
5. Push the battery to fully re-insert it in the MC9190-G. One audible click can be heard as the battery is fully
inserted.
6. The MC9190-G initializes.

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