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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 4535
Experience:  Award winning Android Developer & part of the Cyanogen Development Team
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transfer videos from HTC Inspire 4g to computer, running Windows

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transfer videos from HTC Inspire 4g to computer, running Windows 7?

Hi and thanks for using JustAnswer. My name is XXXXX XXXXX I will do whatever I can to help answer your questions and get your problem resolved!


OK, the issue is more than likely being caused because you dont have the proper drivers installed for the HTC Inspire.


You need to install HTC Sync. I uploaded it and if you click this link, it will begin the download to your PC. Once you install it, run the setup and then load the HTC Sync program. Once you do, plug in your phone and it will recognize it, then sync with it and allow you to pull your media off the phone to your PC and should maintain the correct formatting.


If you have any further questions or this solution does not resolve the issue, please feel free to let me know...

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Customer: replied 5 years ago.
Tried to downlaod HTC Sync using your hyperlink, anti virus program warns not to downlaod......have previously downloaded HTC sync, will not recognize phone when plugged in to sync....


Please follow those steps... The link I gave you downloads directly from HTC (check the URL when you click on it, it shows its from


I understand you had it on there before but this program is finicky, and those steps should resolve the issue.



Customer: replied 5 years ago.
Will try new download......?!


Ok, just let me know if there are any more questions.


I promise you the download is safe, it is directly from HTC.



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