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Randy Boman
Randy Boman, Technician
Category: Android Devices
Satisfied Customers: 9765
Experience:  Android Tech
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Motorola Xoom wont boot

Customer Question

Motorola Xoom won't boot
Submitted: 5 years ago.
Category: Android Devices
Expert:  Randy Boman replied 5 years ago.
I will be glad to assist you,
Try holding the power button in for 30 seconds,
If that does not work them you may want to try a hard reset,
By doing the hard reset you will lose all data on XOOM,
f you are unable to navigate through the menu to perform a factory data reset, you can follow the steps outlined below:

1. Ensure your tablet is off.
2. Turn on the tablet, while the tablet is showing Motorola logo, press the volume down key.
3. Wait a few seconds and press the volume down key until "Android recovery" shows up in top left corner
4. Press volume up key to place tablet in Android recovery mode
5. While tablet is showing Android recovery screen (Android with triangle exclamation), press and hold the power button.
6. While power button is pressed, press and release volume up key
7. You should be prompted with: wipe data/factory reset option
8. Using the volume down button, scroll down to “Wipe data/factory reset”
9. Press power to select option
10. Scroll down to select “Yes, delete all user data”.
11. Use the power button to select.
12. Press the Power button to reboot.
Customer: replied 5 years ago.
No logo appears. Pressing the down volume does nothing. Working fine yesterday but totally dark now.
Expert:  Randy Boman replied 5 years ago.
Hold the volume up and down buttons while pressing the power button for 30 seconds
Randy Boman and other Android Devices Specialists are ready to help you
Customer: replied 5 years ago.
That's what works. Although I just discovered it myself I wouldn't have been trying those buttons without you so I will approve payment. Thanks
Expert:  Randy Boman replied 5 years ago.
Your welcome! Thank you!